Privacy Policy
1 Introduction
1.1 This Privacy Policy describes CleverCoffee's online practices in connection with the collection of personal data and the offer of products and services to you on this website.
2 Data controller
2.1 The data controller for www.clevercoffee.dk is CleverCoffee ApS, Fillerupvej 27, 8300 Odder, CVR number 38466216 (herein referred to as "we", "us" or "our"). This means that we are responsible for your personal data.
CleverCoffee.dk collects information about our users in two ways: Through so-called 'cookies' (please read our Terms and Conditions) and through registration (see below).
3 Purpose and basis for collecting personal data
3.1 We will ensure that your personal data is only collected and processed in accordance with one or more of the following purposes:
a. to deliver products and services that you have ordered;
b. to answer any questions or objections you may have;
c. to notify you of changes to our services;
d. for you to participate in competitions or promotions;
e. if you have consented to receive direct marketing, to carry out the direct marketing to you in accordance with your consent
f. to provide you with information about our products and services, as well as similar products and services you have previously purchased from us or about which you have inquired;
g. to improve our website, products and services;
h. to improve security and prevent fraud and abuse;
i. to store personal data to the extent necessary to comply with the Accounting Act and other legal obligations that CleverCoffee may have.
3.2 Our basis for processing is:
The processing is necessary for the fulfilment of a contract to which you are a party in connection with the purposes stated in point 3.1. a-c.
The processing is carried out on the basis of your consent in connection with the purposes stated in point 3.1 d-f. You can revoke your consent at any time.
The processing is necessary for us to pursue legitimate interests, in particular to improve the user experience and security as well as to prevent fraud and abuse in connection with the purposes specified in point 3.1 g-h.
The processing is necessary to comply with a legal obligation incumbent on CleverCoffee in connection with the purposes stated in point 3.1 i.
3.3 We store your personal data on the following basis:
Where the processing is necessary for the fulfilment of a contract, we store your personal data until the contractual relationship has ended.
Where the processing is carried out on the basis of your consent, we store your personal data until you withdraw your consent.
Where the processing is necessary for CleverCoffee to pursue its legitimate interests, we store your personal data as long as we have a legitimate purpose for the storage and for no longer than 2 years from the time you deregistered from your profile.
Where the processing is necessary to comply with a legal obligation incumbent on CleverCoffee, we store your personal data in accordance with, in particular, the Accounting Act, which is 5 years from the time of purchase.
4 Your rights
4.1 If you have any questions regarding our processing of your personal data, you can contact us via the contact details described in point 10 below.
4.2 You can at any time gain insight into your personal data, request us to have incorrect personal data corrected, deleted or changed by contacting us via the contact details described in point 10 below. You can also request us to restrict processing, data portability or object to our processing of your personal data.
4.3 If you wish to complain about our processing of your personal data, you can contact the Data Protection Authority.
4.4 You have the right at any time to object to the processing of the personal data that we use for direct marketing.
5 Personal information – Children
5.1 We do not process personal data about children under the age of 13, unless we have obtained explicit consent from the holder of parental authority over the child or the guardian. If we find that personal data about a child is being processed without the parents' consent, this personal data will be deleted.
6 Categories of personal data
6.1 We process the following personal data:
a. personally identifiable information that you provide to us by completing forms on the Website, including information that you provide when you register yourself on the Website or start using the Website or when you make a purchase on the Website. Including name, address, telephone number, e-mail address, IP address and payment information (via Bambora when purchasing)
b. personally identifiable information that you have given us when you communicate with us by phone, email or in any other way.
c. personal data that you have provided to us via social media, loyalty programs, competitions and responses in connection with user and satisfaction surveys.
6.2 We only process your personal data to the extent necessary to fulfil the purpose stated in point 3 above. When the purpose has been fulfilled, we will either anonymize or delete personal data that you have given us.
7 Transfer of personal data
7.1 Transfer of your personal data to subsidiaries and to professional advisers can take place in accordance with applicable data protection legislation.
7.2 We reserve the right to use or disclose personal data to the extent necessary to comply with applicable law, conduct investigations in relation to complaints, respond to your requests or for investigative purposes.
7.3 We transfer your personal data to data processors in accordance with applicable data protection legislation, including entering into data processing agreements with our data processor in order to ensure that personal data is only processed for the stated purposes and ensure appropriate security measures.
8 Links
When you click on a link on clevercoffee.dk, they may link away from our site. We are not responsible for the privacy policies of other websites and we encourage you to read that website's privacy policy.
9 Securing your personal data
9.1 We take care of your personal data by taking the necessary technical and organizational security measures against the data being accidentally or illegally destroyed, lost or degraded, as well as against it coming to the knowledge of unauthorized persons, being misused or otherwise processed in violation of the applicable data protection legislation
10 Update of the Privacy Policy
10.1 We reserve the right to update or change this Privacy Policy without further notice. You are therefore encouraged to regularly revisit this website to ensure that you are familiar with the content. All updates or changes will take effect upon publication on the website. Your access, browsing or other use of the website constitutes your acceptance of the Privacy Policy.
11 Contact information
11.1 If you have any questions about the Privacy Policy, its implementation, the correctness of your personal data or the use of information collected about you, you can contact:
CleverCoffee ApS
Fillerupvej 27
8300 Odder
Telephone: 5040 3376
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