Information we collect
As you use our website, we collect information about you and the services you use. The information we collect falls into three different categories: (1) information you give us; (2) information we collect from you automatically; and (3) information we collect from other sources.
Information you give us
We collect some information when you use our services, such as your first and last name, username, password, email address, postal address, phone number, financial account information such as a credit card number, and any other information you give us. You may also provide us information about other people, including when you direct us to send a gift card.
Information we collect automatically
We collect some information automatically, including when you access our website.
This information includes:
- Purchasing Information – We collect information about your transactions on our website, including what products you purchase and how frequently you purchase them.
- Location Information – We collect information about the location of your device, to help us understand how our website are being used and to deliver more relevant advertising.
Information we collect from other sources
Some information we collect is publicly available. For example, we may collect information you submit social network like Facebook. By gathering additional information about you, we can give you product recommendations and special offers that are more likely to interest you.
How we use your information
We use the information we collect about you in a variety of ways, including:
- to conclude or perform a contract with you, for example to:
- process your purchases of or requests for products and services.
- communicate with you about orders, purchases, returns, services, accounts, programs and contests.
- for our legitimate business purposes, including to:
- respond to your customer service inquiries and requests for information.
- maintain, improve, and analyze our website, ads, and the products and services we offer.
- detect, prevent, or investigate security breaches or fraud
- facilitate the functionality of our website.
- to comply with our legal obligations, for example to maintain appropriate records for internal administrative purposes and as required by applicable law, and provide important product safety information and notice of product recalls.
- on the basis of your consent, for example to send you via email and other electronic means personalized promotions and special offers or informing you about products, events, or other promotional purposes.
You can withdraw your consent at any time by contacting us as set out below.
How we share your information
We share your information in the following circumstances:
When We Work Together – We may share information between and among CleverCoffee ApS and its affiliated companies for purposes of management and analysis, decision making, and other business purposes. For example, we may share your information within these companies to administer our subscription service, process orders and requests, and expand and promote our product and service offerings.
When We Work with Service Providers – We share your information with service providers that provide us with support services, such as credit card processing, website hosting, email and postal delivery, product and service delivery, analytics services, marketing and our subscription service. Other service providers assist us, with your consent where required by applicable law, to assess, develop and provide you with promotions and special offers that may interest you, contests and events or for other promotional purposes.
When We Work on Business Transactions – If we become involved with a merger or another situation involving the transfer of some or all of our business assets, we may share your information with business entities or people involved in the negotiation or transfer.
When Sharing Helps Us Protect Lawful Interests – We may disclose your information if we believe that the disclosure is required by law, a subpoena or other legal process, if we believe that the disclosure is necessary to enforce our agreements or policies, or if we believe that the disclosure will help us protect the rights, property, or safety of CleverCoffee ApS or our customers or partners.
When You Give Consent – We may share information about you with other companies if you give us permission or direct us to share the information.
Cookies, Web Beacons and other technologies
We and others use a variety of technologies to collect information about your device and use of our website. These technologies include cookies, java scripts, entity tags, and HTML local storage. Most web browsers can be programmed to accept or reject the use of some or all of these technologies, although you must take additional steps to disable or control other technologies.
Cookies – Cookies are small data files that are sent from a website’s server and are stored on your device’s hard drive either for only the duration of your visit (“session cookies”) or for a fixed period (“persistent cookies”). Cookies contain information that can later be read by a web server.
Web Beacons – Web beacons are small, transparent images that are embedded in web pages, applications, and emails that are sometimes called “clear gifs,” “single pixel gifs”, “page tags” or “web bugs.” We use web beacons to track the web pages you visit, to test the effectiveness of our marketing, and to find out if an email has been opened and acted on.
Java Scripts – Java scripts are code snippets embedded in various parts of websites and applications that facilitate a variety of operations including accelerating the refresh speed of certain functionality or monitoring usage of various online components.
Entity Tags – Entity Tags are HTTP code mechanisms that allow portions of websites to be stored or “cached” within your browser and validates these caches when the website is opened, accelerating website performance since the web server does not need to send a full response if the content has not changed.
HTML5 Local Storage – HTML5 local storage allows data from websites to be stored or “cached” within your browser to store and retrieve data in HTML5 pages when the website is revisited.
These and similar technologies are used for the following purposes:
Performance Monitoring – Some of these technologies help us analyze and estimate traffic and assess the volume of use of services and functionality on the website. They show us how visitors and customers interact with our digital properties, whether there are any errors, the degree to which certain web pages are accessed and used and how they are performing or operating. These technologies help us understand how our website are used and assist us in improving the content and operation of our online property. When these technologies are used for performance monitoring, no information that identifies you is collected.
User Convenience – Some of these technologies enhance the ease of use of our website by accelerating load and refresh times and remembering information that you have provided on prior visits to our website.
Marketing – Some of these technologies are used to tailor your experience on our website, by controlling the promotions, advertisements and other marketing messages that may appear when you access or use ours or other digital properties. These technologies also help us learn which services and functionality you are using and how you are accessing information about us. We may use this information to personalize your visit to the website or to send you relevant promotions and advertisements.
Promotional Communication Choices – You can opt out of receiving promotional emails and mailings by following the opt out instructions in the promotional emails we send you. Please note that if you opt out of receiving promotional communications from us, we may still send you transactional communications, including emails about your accounts or purchases.
Location Information – You may be able to adjust the settings of your device so that information about your physical location is not sent to us or third parties by (a) disabling location services within the device settings; or (b) denying certain websites permission to access location information by changing the relevant preferences and permissions in your device or browser settings. Please note that your location may be derived from your WiFi, Bluetooth, and other device settings. See your device settings for more information.
Cookies, Web Beacons and Similar Technologies – You may be able to reject cookies, web beacons, entity tags and HTML5 local storage by adjusting the appropriate settings in your browser. Each browser is different, but many common browsers (Internet Explorer, Chrome, Firefox, and Safari) have preferences or options that may be adjusted to allow you to either accept or reject cookies and certain other technologies before they are set or installed or allow you to remove or reject the use or installation of certain technologies altogether.
Google Analytics – We use Google Analytics to aggregate and analyze data about your use of our websites. To opt out of Google’s analytics services, please visit the Google website: https://tools.google.com/dlpage/gaoptout/.
How to manage your account information
Depending on the applicable law, you may have various rights in respect of your personal information, such as the right of access, rectification, restriction, opposition, portability and erasure. These rights are subject to limitations set out in law. Please contact us using any of the methods described below if you would like to exercise applicable rights.
How we protect your information
CleverCoffee ApS protects your information using technical, physical, and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure or modification of your information. While we have employed security technologies and procedures to assist safeguarding your personal information, no system or network can be guaranteed to be 100% secure.
CleverCoffee ApS will only retain your information for as long as is reasonably needed for each purpose.